FAQ 2017-05-03T09:59:25+00:00

Transfer Service / Outbound

What number will it be shown to the transferred telephony device? 2017-05-03T08:56:59+00:00

The End-User or the management company can choose what number to be shown. Option is [Caller’s Phone Number] or [My Number]. Setting change can be made on-line management system by End user or Management Company

Why are there 2 number shown options 2017-05-03T08:57:58+00:00

Caller Phone Number shows who called. However since it is a transferred number, the end user does not know caller called company phone number or directly to the end user phone number.
My number is opposite. It shows to the end user where they made called to. So End user device will show your own company number but not caller phone number. This allow the end user to distinguish where the caller made a call to.

Using its service as a company phone number, what functions are there for out of business hours or weekend? 2017-05-03T08:58:46+00:00

We have two functions. [the voice mail] & [out of business hour announcement]. In terms of the voicemail, as soon as system receives the voicemail, it will send an email to pre-registered email address.

How to listen the voice mail? 2017-05-03T09:20:38+00:00

Access/call to the Voicemail box and you can check

Can calls be transferred only domestically? 2017-05-03T09:21:50+00:00

Calls can be transferred to any international numbers

How does outbound call works? 2017-05-03T09:22:09+00:00

Technically this service involves 2 call. One, a caller to the server. Two, the server to an opponent.

How to make a call? 2017-05-03T09:22:21+00:00

A. first, Caller telephony device phone number must be registered to the system. It can be registered up to 5 numbers. Second, we will issue pre-fix PW. Whoever the end-user like to call, they add 8-digits PW before whom they want to call. Very Simple

That sounds like a lot of number typing? How can User memorize PW and opponent phone number? 2017-05-03T09:22:44+00:00

Very true, what majority of the end user do is when they registered clients phone numbers to the phonebook, they put its pw & phone number together and register. This makes very easy for them to call.

Can one mobile device obtain more than 1 numbers and make outbound call? 2017-05-03T09:22:54+00:00

No. since we set our security based on the end user phone number tie up with PW. One end-user phone number can only be registered/tie up with local number we issue.